It’s obvious that you have many questions related shipping nowadays as there are lots of online seller who pretends to be the best online service provider. So we at vskart.com appreciate your curiosity and hope you can find answer from the following:
All We Deliver To
We assure to deliver all around the globe at any postal address. Though we work with world’s best courier services, still they do not give door deliver to P.O. Box address, hence it our humble request to provide us with full street address with pin code / zip code.
It’s important to know that residential shipment to USA, UK, Australia & some other countries will be left at the door if someone is not there to receive courier or no one answers the doorbell. Our courier agents USPS / DHL / FEDEX / TNT / UPS / SpeedPost, etc. will not be able to provide sign confirmation of delivery made in such cases. To avoid disputes in such cases, kindly make sure that someone is there to receive courier when courier delivery is attempted.
No deliveries are made on Saturdays and Sundays in most countries as they follow a 5 day work culture. In many Islamic countries Fridays are normal off days. Some countries we can try to organize deliveries on Saturdays also. Deliveries are generally made during normal working hours of courier companies and these vary from country to country.
Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pickups on those days.
Shipment times and risk
For quick and reliable shipment, we use air courier services like BLUE DART, DHL, FedEx, SpeedPost, SafeExpress, SKYNET, SATYAM, PROFESSIONAL and ARAMEX. Customers from US, UK, Australia, and other countries should expect delivery between 4-6 working days of ordering.
Note: Transportation facility is available in India for parcel weight more than 15kg and it will take minimum 8 working days for delivery in India.
Vskart.com ships all the products on fully insured bases for this we don’t charge extra to our customer. We assure to take responsibility of any in-transit risk. If the courier company fails to deliver, then customers don’t have to suffer any loss for the same. After parcel is delivered by courier Company at customer’s place, incurring of lost, stolen or damaged then after, Vskart.com is not responsible for that.
Please write on care@vskart.com for more details.
Shipment and tracking details
We will send you an email / SMS regarding the shipment of your order, as soon as the items are handed over to the Courier. These emails / SMS will contain the Tracking Number and Courier Company’s website link. Tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. You may also check the same on our order status page or by logging in to the My Account section on our site.
Packing procedure
Many customers ask for packing to avoid damage of products. Our procedure includes packing each product in a polythene bag and then after we put it in a box. For some special requirements, please inform us at care@vskart.com.
Customs or duty
International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. These charges are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.
Billing address and Shipping address
Billing address is the address where a customer gets his/her bills from the credit card company. Shipping address is the address where the customer wants to receive product shipment.
Note : For On-Order products it may take 1-2 days delay in dispatch time. These are only indicative and approximate values, and items can be shipped earlier or later on case to case basis depending on availability of item and other factors.
Please write on care@vskart.com for more details.
Domestic orders (within India) would be processed within 3-4 working days and shipped through a domestic courier company.
Most orders are delivered within 10 days from the date of invoice. However, there may be delay in delivering to remote areas / villages and other towns as delivery is purely vested with courier companies. Within India, Shipping Charges will depend on Weight.
